customer service

ATT

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AT&T U-verse tops ASCI’s annual consumer satisfaction survey

Despite an uncertain future and rampant cord cutting, AT&T U-verse is enjoying a bit of a renaissance, at least in terms of customer satisfaction.

Ben Munson Jun 8, 2021 10:25am

Direct-to-consumer ads

Conviva, ServiceNow team for streaming customer service solution

Apr 15, 2021 9:00am

Direct-to-consumer ads

Comcast, DirecTV and others post low customer satisfaction scores

May 21, 2019 4:31pm

LaBerge

Disney names ESPN’s LaBerge as CTO of DTC division

Oct 11, 2018 7:40am

Dish Apple Business Chat

Dish Network turns to Apple Business Chat for customer service

Jul 20, 2018 12:25pm

Cox vans

Cox sales reps accused of sticking customers with bogus services

Jul 6, 2018 1:05pm